Trade Smarter with Viva Exchange

You can trade Cryptocurrencies (BTC, ETH, XRP and 60+ more), Forex currency pairs, Commodities (Gold, Silver, Oil), and Stock Indices all from one account with competitive leverage and tight spreads.

Leverage lets you control a larger position with a smaller amount of capital. With 10x leverage you can open a $10,000 trade using only $1,000. Crypto Futures offer up to 200x leverage. Note that leverage amplifies both profits and losses.

Copy Trading allows you to automatically replicate the trades of experienced, top-performing traders on the platform. Browse trader profiles, review their performance history, and allocate funds to copy their strategy in real time.

Viva Exchange charges a small, transparent fee per trade. There are no hidden charges. Fees vary by asset class and are clearly displayed before you confirm any trade. Visit the Fees page for a full breakdown.

Cryptocurrency markets are open 24 hours a day, 7 days a week. Forex markets are open 24/5 (Monday to Friday). Commodity and Index markets follow standard exchange hours. Live market status is always visible on your dashboard.

The platform includes professional-grade charting tools, 50+ technical indicators, real-time price feeds, economic calendar, and risk management features including Stop Loss and Take Profit orders.

You can deposit using Bitcoin (BTC), Tether (USDT), Ethereum (ETH), and other supported cryptocurrencies. Deposits are processed instantly and reflected in your trading account within minutes of blockchain confirmation.

Yes. Through our Buy Crypto feature, you can purchase 60+ cryptocurrencies directly using Visa or Mastercard. The process is fast, secure, and beginner-friendly with no prior crypto knowledge required.

The minimum deposit amount depends on the payment method and cryptocurrency used. Please refer to the Deposit page in your account dashboard for the most up-to-date minimum amounts per currency.

Navigate to the Withdraw section in your account, select your preferred cryptocurrency, enter the destination wallet address, and confirm the amount. Withdrawals are processed within 24 hours subject to security verification.

Withdrawal fees vary by cryptocurrency and are determined by the network transaction fee. These fees are displayed clearly before you confirm your withdrawal. Viva Exchange does not charge additional withdrawal processing fees.

Most withdrawals are processed within a few hours. During peak periods or for large amounts, additional security checks may extend processing time up to 24 hours. You will receive an email notification once your withdrawal is confirmed.

The majority of client funds are held in cold storage (offline wallets), completely isolated from internet access. Only a small operational reserve is kept in hot wallets, protected by multi-signature authorization and real-time monitoring.

2FA adds an extra layer of security to your account. After entering your password, you will be required to enter a one-time code generated by an authenticator app (such as Google Authenticator). We strongly recommend enabling 2FA on your account.

Immediately change your password and disable all active sessions from your account security settings. Then contact our 24/7 support team via live chat or email. We will freeze your account and investigate the incident promptly.

All personal data is encrypted using industry-standard SSL/TLS protocols. We never sell or share your data with third parties. Our data handling practices comply with applicable data protection regulations.

Go to Account Settings > Security > Two-Factor Authentication. Download an authenticator app, scan the QR code displayed, and enter the 6-digit code to activate. Once enabled, 2FA will be required for every login and withdrawal.

Yes. Our platform undergoes regular third-party security audits and penetration testing to identify and address vulnerabilities. We are committed to maintaining the highest standards of platform security for all users.

Viva Exchange operates in full compliance with applicable financial regulations. We adhere to strict Anti-Money Laundering (AML) and Know Your Customer (KYC) policies to maintain a safe, transparent, and legally compliant trading environment.

KYC (Know Your Customer) is a mandatory identity verification process required by financial regulations worldwide. It helps prevent fraud, money laundering, and terrorist financing. Completing KYC also unlocks higher deposit and withdrawal limits on your account.

Due to regulatory requirements, Viva Exchange services are not available in certain jurisdictions including the United States, Canada, and other restricted territories. A full list of restricted countries is available in our Terms of Service.

We employ automated transaction monitoring systems to detect suspicious activity. All large or unusual transactions are reviewed by our compliance team. We cooperate fully with law enforcement and regulatory authorities when required by law.

Trading financial instruments, especially with leverage, carries significant risk. You may lose some or all of your invested capital. Viva Exchange provides risk management tools including Stop Loss orders, but we strongly recommend trading only with funds you can afford to lose.

Our dedicated support team is available 24/7 via live chat on the platform and by email. We aim to respond to all inquiries within 1 hour. For urgent security matters, please use the live chat for the fastest response.